This Privacy Policy explains how afb888 collects, uses, stores, and protects the personal data of Members and visitors to afb888.win. Please read it carefully alongside our Terms & Conditions.
afb888 operates the online gaming and sportsbook platform accessible at afb888.win ("Platform"). afb888 is the data controller in respect of personal data collected from Members and visitors in connection with use of the Platform.
For the purposes of this Policy, "personal data" means any information that identifies or could reasonably be used to identify you as a natural person, either directly or in combination with other available information. This includes your name, email address, date of birth, payment information, IP address, and gaming activity data.
afb888 operates under a licensing framework issued by a recognised international gaming authority. Data processing activities by afb888 are subject to the data protection obligations imposed by that licensing authority and applicable data protection law.
afb888 collects the following categories of personal data from Members and, in some cases, from visitors:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad / passport number | Registration and KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration and account updates |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost), transaction history | Deposits, withdrawals, and KYC |
| Gaming Activity Data | Wager history, game sessions, win/loss records, bonus usage | Continuously during Platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically on Platform access |
| Communications Data | Live chat transcripts, support emails, complaint records | When you contact afb888 support |
| Responsible Gaming Data | Self-exclusion elections, deposit limit settings, cool-off periods | When tools are activated by the Member |
afb888 does not collect special category data (as defined by applicable data protection law) unless strictly required by regulatory obligation, such as information relating to problem gambling for responsible gaming compliance purposes.
afb888 collects personal data through the following means:
You are not obliged to provide your personal data to afb888; however, failure to provide data required for registration, KYC verification, or payment processing will mean that afb888 cannot provide the relevant service to you.
afb888 uses your personal data for the following purposes:
afb888 processes your personal data on the following legal bases:
afb888 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third-party service providers engaged by afb888 are contractually bound to process personal data only for the specified purposes, to maintain appropriate data security standards, and to comply with applicable data protection law.
afb888 uses cookies and similar tracking technologies on afb888.win to operate the Platform and improve your experience. Cookies are small data files stored on your device by your browser.
afb888 uses the following categories of cookies:
You can control non-essential cookies through your browser settings. Note that disabling functional or analytics cookies may affect your experience on afb888.win. Strictly necessary cookies cannot be disabled.
afb888 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, afb888 applies the following retention periods:
Where personal data is no longer required for any lawful purpose, afb888 will securely delete or anonymise it in accordance with its data destruction procedures.
afb888 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While afb888 takes all reasonable steps to protect your personal data, no internet-based service can guarantee absolute security. You are responsible for keeping your Account login credentials confidential and for notifying afb888 immediately if you suspect any unauthorised access to your Account.
afb888 may transfer your personal data to third-party service providers located outside Malaysia in connection with the services described in this Policy — for example, to KYC verification providers or licensed game studios operating in other jurisdictions.
Where personal data is transferred internationally, afb888 ensures that appropriate safeguards are in place to protect that data, including contractual data protection obligations on the receiving party consistent with applicable data protection standards. Where transfers are made to our gaming licensing jurisdiction, such transfers are made in compliance with the data transfer requirements imposed by that licensing authority.
Subject to applicable law and any overriding regulatory obligations, you have the following rights in relation to your personal data held by afb888:
To exercise any of these rights, please contact afb888 support via live chat or email at support@afb888.win. afb888 will respond to all rights requests within 30 days. Identity verification may be required before any request can be actioned.
Date of birth is collected at registration and is cross-verified during the mandatory KYC process. Any Account found to belong to a person under 21 will be immediately and permanently closed, and any funds therein returned following verification of identity. afb888 will not retain personal data collected from minors beyond the period required to action the account closure and any associated regulatory reporting obligation.
If you believe that afb888 has inadvertently collected personal data from a person under 21 years of age, please notify us immediately at support@afb888.win.
The afb888 Platform integrates third-party services including licensed game content providers, payment processors, and analytics tools. While afb888 carefully vets its third-party partners, this Privacy Policy applies only to data processing conducted by afb888 as the data controller. Third-party service providers operate under their own privacy policies in respect of any data they independently process.
afb888 does not embed third-party advertising networks on the Platform, and personal data collected by afb888 is not shared with advertising technology companies or data brokers for commercial profiling purposes.
afb888 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. Material changes will be communicated to registered Members via the email address on their Account prior to the effective date of the change where practicable.
The current version of this Policy, together with its effective date, is always available at afb888.win/privacy-policy. Your continued use of the Platform following any update constitutes your acknowledgement of the revised Policy. If you object to any change, you should cease using the Platform and close your Account before the amended Policy takes effect.
For any queries regarding this Privacy Policy, to exercise your data rights, or to raise a data protection complaint, please contact the afb888 data team:
If you are not satisfied with how afb888 has handled your personal data or responded to your data rights request, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction, or with the player protection division of afb888's gaming licensing authority.
afb888 takes all data protection complaints seriously and will provide a substantive written response to all formal complaints within 20 business days of receipt.
The key protections that apply to every afb888 Member account
All data transmitted between your device and afb888.win is encrypted with 256-bit SSL/TLS — the same standard used by Malaysian banks and financial institutions. Look for the padlock in your browser's address bar.
Your afb888 password is never stored as readable text. It is cryptographically hashed at the point of creation — even afb888 support staff cannot view your password. Only you know it.
afb888 does not sell, rent, or trade your personal data to advertisers, data brokers, or commercial third parties. Your data is used only for the purposes described in this Policy.
Access, correct, delete, or export your personal data at any time by contacting afb888 support. Rights requests are acknowledged within 24 hours and fulfilled within 30 days.
Promotional communications from afb888 are opt-in by default. You can withdraw consent and opt out of all marketing emails at any time from your account settings or by contacting support.
Your MYR deposits are held in accounts segregated from afb888 operating funds. Financial data linked to your account is protected under the same security framework as all other personal data.